Join Our Team!

Founded in 1993, Help Us Help is a federally registered Canadian charitable organization, focused on humanitarian aid and educational projects in Ukraine and in Canada. Over the span of three decades, the organization has delivered more than $28 million dollars in charitable aid to projects and organizations engaged in the areas of humanitarian aid, education, literacy, arts and culture, social work, civil society, and more.

Help Us Help is seeking a motivated and passionate Manager of Finance and Operations to be responsible for implementing and overseeing the organization’s financial and business support systems (accounting, program support, and donor management systems). Emphasis will be on the development of strong business practices, regulatory compliance, financial reporting, as well as associated policies and procedures. Working out of the Help Us Help office in Toronto, Canada, the Manager of Finance and Operations will work closely with the HUH Board of Directors, committees, staff and volunteers to further advance Help Us Help’s mission and strategic priorities.

Manager of Finance and Operations

• The successful candidate will report to the Executive Director of Help Us Help, working out of the Help Us Help office in Toronto, Canada. 

• Ensure that all operations are carried on in a compliant, cost-effective manner, leveraging technology. 

• Review operations to ensure that they align with the organization's strategic priorities and provide quality feedback for continuous improvements. 

• Assist Executive Director and Board with corporate record keeping and take the lead on tracking and submitting corporate compliance requirements. 

• In collaboration with the Executive Director, establish the overall annual action plans, based on the Help Us Help 5-year Business Plan, for programs and services ensuring mechanisms are in place to monitor and evaluate results and provide feedback for continuous improvement. 

• Manage budgets and forecasts in coordination with the Treasurer and Executive Director.

• Ensure that budgets reconcile between the Help Us Help office in Canada and agencies in Ukraine, or elsewhere, that receive funding from Help Us Help. 

• Responsible for the ongoing implementation and development of an effective donor management system and associated Donor Stewardship and Recognition policy. 

• Focal point for audit process and CRA compliance. 

• Responsible for period closing, reconciliation, analysis and reporting of accounting transactions and processes. 

• Account management and finance administration. 

• Vendor and service supplier management. 

• Oversees bookkeeping staff and all associated responsibilities to include performance management. 

• Contributes to fundraising strategy development and implementation. 

• Support the Executive Director in identifying funding opportunities and assist with the submission of funding proposals. 

• Take the lead on submissions to funding bodies; support staff team with reports and submissions to program and project funders. 

• Prepare and present clear, concise and informative reports for the Executive Director, Board of Directors, Committees and other external agencies. 

• Collaborate on and support strategic initiatives as directed by the organization, contributing to the achievement of its mission, vision and values. 

• Foster robust connections and liaise effectively with the Help Us Help teams in Canada and Ukraine, and a diverse network of partner groups, forging strong relationships to advance our shared goals. 

• Shape a culture of continuous learning and growth by planning and delivering ongoing training sessions for our dedicated volunteers. 

• Play a key role in securing funding for our existing programs by actively assisting with grant applications and other fundraising activities, amplifying our capacity to make a difference. 

• Ensures that the HUH website is appropriately managed and that communications and marketing strategies reflect the organization in a compliant and professional manner. 

• Perform other duties as assigned by the Executive Director which are required for Help Us Help to work towards its mission, vision and values. 

• Degree or diploma in Business Administration, Accounting, Information Systems or related experience, CPA preferred 

• Minimum of 5 years previous experience in a senior financial and/or operational management role 

• Demonstrated competency with a variety of financial and other business software applications 

• Detail-oriented with strong analytical and financial skills 

• Ability to work independently and as a member of a team 

• Proficiency in advanced word processing and spreadsheet applications 

• Excellent time management skills and ability to multitask in a fast-paced environment 

• Effective in developing and maintaining relationships with a variety of stakeholders 

• Experience managing large teams of direct and indirect reports as well as volunteers is an asset 

• Strong oral, written and interpersonal communication skills 

• Preference will be given to candidates who are fluent in both English and Ukrainian languages (oral, reading, writing) 

• Proven successes in communications with multiple stakeholders, including an understanding of the nuances of working with donors in the setting of a charity which heavily relies upon fundraising 

• Proactive self-starter with extensive experience and understanding of the not-for-profit sector in both Canada and Ukraine 

• Understanding the current climate and evolving needs of children and youth in Ukraine 

• Sensitivity to cultural, educational, and professional norms in both Ukraine and Canada 

• Demonstrated team player with a highly collaborative and hands-on approach 

• Self-motivated with the ability to exhibit agility and embrace change 

• Fundraising and grant-writing experience 

• High level of ethics, responsibility and professionalism 

• Eligible to work in Canada with any employer 

• Valid passport or travel documents for domestic and international travel 

• Valid Driver’s License 

• Willingness and ability to travel, in Canada and internationally, for work-related programs and events from time to time (up to 10%) 

• Ability to work in-person, full-time, at the Help Us Help office in Toronto, Canada. Office hours: from Monday to Friday 37.5 hours per week

Please submit your CV along with three professional references to: hr@helpushelp.charity